Ellen Cline, writer
Creative communication that markets, informs, and entertains

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Blogging for the Dog

Author: Ellen Cline; Published: Aug 27, 2010; Category: Editing and Proofing; Tags: , , , , ; No Comments

Marcie Davis and her assistance dog Whistle

This summer I haven’t written for my own blog at all. I’ve been busy with a variety of projects, but the one that was the most involving, and fun, was National Assistance Dog Week.

Yes, I really was blogging for the dog:  Whistle, my client Marcie Davis’ assistance dog, to be exact. Just like his partner, Marcie, that dog is an overachiever. Being the co-host of the Working Like Dogs show on Pet Life Radio just wasn’t enough.  He also had to start blogging. But he needed a little help from me and Marcie to pull that off.

I wasn’t just blogging for the dog; I was helping Marcie promote National Assistance Dog Week to individuals and organizations around the country. We put together a website, www.assistancedogweek.org, with Evolution Web, promoted NADW and the website, posted events being held in various states and organized our own events here in New Mexico. 

We partnered with Assistance Dogs of the West and got Governor Bill Richardson to sign a proclamation, had an Assistance Dog Fair at Zoe & Guido’s Pet Boutique, and received press coverage for these events.

Then we got Betty White and Ali MacGraw to be guests on the Working Like Dogs show in honor of National Assistance Dog Week. Having celebrity guests brought lots of attention to Marcie’s show, and to NADW. Since then, I’ve also helped Marcie contact and book animal issues reporter Jill Rappaport from the Today Show, and entertainer and guide dog partner, Tom Sullivan.

I’ve been involved with helping my amazing client, Marcie Davis, with a number of her projects. She does so many different things, it makes my head spin. Besides Working Like Dogs and National Assistance Dog Week, she has a nonprofit called Soulful Presence and a company called Davis Innovations. All the work these organizations do is to help people and animals, both locally and globally.

Marcie is ceaseless in her efforts for others. But despite all the work she did, and does, nobody really knew about it. I’m trying to help her get more attention for her causes and projects, in hopes of building awareness and enabling her to be able to do even more good.

Confessions of a compulsive reader

Author: Ellen Cline; Published: Feb 8, 2010; Category: Business Writing; Tags: , , ; No Comments

Vermeer painting of girl reading

I like to read: Magazines, books, websites. Hell, I’ll even read the copy on the back of cereal boxes.

From the time I learned to do it, I’ve been reading a lot. There are some benefits to this.

  • The more you read, the more you learn about different topics. This is useful to me because with a variety of clients, I am always writing about new subjects. In many cases something I’ve read before will relate to what one of my clients is doing now.
  • The more you read, the more you stimulate your brain and come up with new creative concepts.
  • The more you read, the more you hear other voices, and get ideas about what defines good and bad writing.

Of course defining good and bad writing can be controversial. But how about clarity? Most people will agree on that.

What’s good and bad might vary depending on the purpose. Is it a white paper or an ad? What’s the topic and who’s the audience?

Something might be appropriate for a specific audience, and you just don’t happen to be a part of that group, so it’s not speaking to you. But other times it’s not just a style thing; it’s just unclear.

Reading a variety of materials lets you see how writers address different topics, how they organize their material, how they persuade their readers. It lets you become a student and a critic, gathering nuggets of useful information and adding examples to the list of things you don’t want to do.

I do spend a lot of time reading things that might be considered work-related—
background for clients’ marketing projects, articles in professional journals, online content about words and grammar.

But other times I might be reading about cooking, a historical figure, or even fictitious characters, although I don’t get as much of this type of reading in as I would like.

I try not to feel guilty about any of it. Because if I think about it, as a writer, almost everything I read can be considered useful in furthering my work.

Yeah, that’s it; I’m not goofing off reading a book, no matter the topic, I’m working! It’s time to take a break from writing and get back to reading.

Narrowing Down the Info

Author: Ellen Cline; Published: Dec 27, 2009; Category: Business Writing, Message Simplicity; Tags: , , ; 3 Comments

When you’re starting to think about marketing a new product or service, sometimes you will come up with lots of great points. There may be a gazillion good features and even more benefits.

So on your first pass, you might end up with far too many things. That’s OK. I’ve had engineers and scientists tell me 25 reasons why their new technology is so great. Or photographers list hundreds of bullets for their features and benefits. We just narrow this wealth of information down.

What’s the top reason someone should buy what you’re selling? Most people, including your potential customers, will glaze over before they get to number 25, so you’d better have the top reason pretty well focused, and near, or at the top of the list.

Quite often I listen to all the information, take notes, and then come back with things sorted into groups and prioritized. We might go through several iterations before we agree on the top points.

When doing ads, or other types of marketing materials, I’ll often push people to pick one main point. We very likely will hit a few more things besides this one top point in our marketing piece, but we’d better be focusing on this one first, followed by the secondary reasons someone will want to buy.

You might have lots of great features, but knowing how to pick the top one and then sticking with it is extremely valuable.  In longer forms of communication, like a large brochure, or on those second or third level web pages, you can always go into the points lower on the list for those who want that level of detail.

Why is having one top point so important?  Imagine an ad.  When doing a creative concept, the headline and visual together are going to communicate one clear message.  What’s that message going to be?

Some of the information that backs up this key point will be in the body copy.  Without one clear focus, the ad will not be effective.  The same holds true for other types of marketing materials.  It seems so easy, but actually, achieving clarity can be very difficult. But don’t skip this step because it’s hard. It’s the key to success.

You can always tell people more but usually it’s going to be another time, another place.  Just like they tell entrepreneurs to have an elevator talk ready, you need your short version for anything you’re selling. You’ll also need other, longer versions for other purposes.  Just don’t try to tell everyone everything all at once. Usually they’ll just end up not hearing or learning anything.